Patrícia Custódio

Product Manager
Lisbon, PT.

About

Results-driven Digital Product Manager with a strong background in product strategy, user experience design, and cross-functional team leadership. Proven ability to drive agile product development from ideation to launch, define product roadmaps based on customer insights and market trends, and deliver impactful digital solutions. Adept at fostering collaboration, leveraging data for performance measurement, and enhancing stakeholder engagement across diverse industries.

Work

Volkswagen
|

Product Manager

Summary

Leading product development initiatives within Volkswagen, focusing on strategic execution and cross-functional team leadership to deliver high-impact digital products.

Highlights

Led cross-functional teams comprising design, engineering, and QA to deliver high-impact digital products, ensuring alignment with strategic objectives.

Drove end-to-end agile product development lifecycle, from ideation and discovery to launch, ensuring timely delivery and high-quality execution.

Defined and executed comprehensive product strategies and owned the product roadmap, prioritizing features based on deep customer insights, market trends, and business objectives.

Cultivated strong collaboration with diverse stakeholders to ensure seamless alignment and effective product execution across all phases.

Implemented robust product performance measurement using key metrics, facilitating data-driven iteration and continuous improvement based on user feedback.

Volkswagen
|

Product Designer

Summary

Spearheaded the design of user-centric B2B and B2C products, from initial concept to MVP, while actively contributing to design leadership and recruitment.

Highlights

Led the end-to-end design process for B2B and B2C user-centric products, from scoping and discovery through to MVP delivery, incorporating user research, ideation, prototyping, usability testing, and performance metrics.

Fostered business empathy and alignment by facilitating impactful workshops, translating complex business goals into clear product visions.

Delivered high-impact product presentations across multiple international locations (Berlin, Barcelona, Lisbon, Hannover, Emden), significantly increasing stakeholder engagement and securing project buy-in.

Played an active role in design recruiting initiatives and contributed to broader company design strategy and initiatives.

NOVA Business School
|

Product & Brand Designer Freelancer

Summary

Provided freelance product and brand design services, specializing in website strategy and implementation based on user needs.

Highlights

Conducted in-depth interviews and workshops to understand target audience needs and co-create optimal website goals and architecture.

Defined and executed a comprehensive website strategy, designing and implementing the final solution to meet client objectives.

Reboot
|

Design Manager Freelancer

Summary

Managed a team of designers and editors, overseeing project coordination and ensuring high-quality design deliverables.

Highlights

Led a team of brand designers and video editors, fostering a collaborative and high-performance environment.

Coordinated department meetings, managed complex tasks, and meticulously reviewed work to ensure the highest design quality across all deliverables.

Motivated team members, encouraging continuous feedback and fostering a culture of collaboration and innovation.

Reboot
|

Brand & Motion Designer Freelancer

Summary

Developed visual identities and motion graphics for key projects, including documentary and premiere events.

Highlights

Created compelling visual identities and motion graphics for the 'Sustento' Documentary and its premiere events, enhancing brand presence and audience engagement.

Inetum
|

UX/UI Designer

Summary

Executed comprehensive UX/UI design processes, from user research to high-fidelity design solutions.

Highlights

Conducted extensive user research with both stakeholders and end-users to gather critical insights.

Facilitated interactive workshops, analyzed insights to map user flows, and provided robust design solutions from low-to-high fidelity prototypes.

Inetum
|

UX/UI Designer Trainee

Summary

Gained foundational experience in UX/UI design through hands-on training and project contributions.

Highlights

Supported senior designers in various UX/UI projects, gaining practical experience in user research, wireframing, and prototyping.

Contributed to the development of user-centered design solutions under direct mentorship.

Volunteer

Awwwards
|

Young Jury Member

Summary

Serving as a Young Jury Member to influence the future of digital design and inspire emerging creatives.

Highlights

Selected as an Awwwards Young Jury Member to critically evaluate top digital design work from leading global designers and agencies.

Contribute to shaping the future of digital design by setting quality standards and inspiring the next generation of creatives.

UXPA Portugal
|

Digital Strategy & Design Specialist

Summary

Empowering UX professionals and fostering a vibrant community within UXPA Portugal.

Highlights

Contribute to UXPA Portugal's mission of empowering UX professionals across Portugal by fostering a vibrant and supportive community.

Service Design Conference Helsinki
|

Volunteer

Summary

Volunteered at a leading service design conference, supporting event operations and participant experience.

Highlights

Provided event support and assistance to ensure smooth operations and a positive experience for attendees at the Service Design Conference in Helsinki.

Technovation Girls
|

Design Judge

Summary

Judged design projects for Technovation Girls, promoting innovation among young women.

Highlights

Evaluated design projects submitted by young women participating in Technovation Girls, providing constructive feedback and encouraging innovation.

AFS Intercultural Programs
|

Volunteer

Summary

Contributed to AFS initiatives, supporting intercultural exchange and community building.

Highlights

Supported AFS Intercultural Programs in fostering global understanding and community engagement.

Education

NOVA University of Lisbon

MSc

Information Management

Courses

Project Management

Innovation Management & Design Thinking

Business Process Management

Digital Transformation

Information Management Systems

d.MBA

Online MBA

Design

University of Lisbon

Posgraduation

Digital Experience Design

University of Leeds, UK

Exchange Program

Design

University of Lisbon

Bachelor

Communication Design

Languages

English

Fluent

Portuguese

Native

Certificates

C2 Proficiency (Cambridge English Exam)

Issued By

Cambridge Assessment English

Skills

Product Management

Product Strategy, Product Roadmap, Agile Methodologies, MVP Development, Product Lifecycle Management, Data-driven Decision Making.

Design Thinking & UX/UI

User Research, Usability Testing, Prototyping, Wireframing, Information Architecture, User Flows, Service Design, Visual Design.

Stakeholder Management & Collaboration

Cross-functional Leadership, Workshop Facilitation, Business Empathy, Client Relations, Presentation Skills.

Project Management

Task Coordination, Team Leadership, Quality Assurance, Scoping & Discovery.

Software & Tools

Jira, Miro, Figma, Adobe Suite (Photoshop, Illustrator, InDesign, After Effects), Microsoft Office Suite.

Interests

Social Impact
Travel
Books
Dance
Drawing
Arts
Photography

Projects

Branding for ErgoUX Lab & Conference

Summary

Branding project for ErgoUX Lab, a University of Lisbon laboratory dedicated to designing solutions for a better world.

Branding for Cultural Entrepreneurship Collab Global South

Summary

Branding initiative for Global South, an organization uniting various entities to drive change in low-income markets.

Documentary 'Sustento'

Summary

A documentary focused on food waste, co-created and edited, which premiered at a prestigious venue in Lisbon.